What won’t my cleaning service cover?

We’re great at what we do, but providing a safe work environment for our housekeepers comes first. To prioritize the health and safety of our staff, we’ll abandon services and notify you if we encounter:

    • blood, feces, vomit, urine, or any other human or animal bodily fluids
    • pests such as fleas, roaches, or bed bugs
    • illicit materials or drug paraphernalia
    • unsecured weapons
    • mold and mildew

Additionally, we will not conduct cleanings in the following areas for any service type:

    • bedroom closets and hall closets
    • outdoor spaces
    • under furniture
    • under or around numerous or fragile personal items
    • areas beyond the reach of a single-step stool including ceiling fans, tops of cabinets and furniture, and out-of-reach appliances

In rare occasions, we may have to cancel or reschedule a clean for an excessively dirty, damaged, or cluttered homes until after clutter/items have been picked up.