Coupons are issued to customers for promotional purposes. You may have received various coupons in a welcome package if Spruce services recently launched at your community. Not all coupons are valid for all service types. This includes Move Out Cleans, which are excluded from all discounts and coupon types. Please note that a coupon is not a credit. Coupons are non-transferable, cannot be combined, and are applicable to a single booking.
Credits are a prepaid account balance, which is available as a gift from your apartment community or issued by Spruce. You can check your credit balance in the Spruce app once it has been paid and awarded to your account. Any credits on your account will be automatically applied to your next booking regardless of service type.