You can update notes and add-ons any time before we start your service. If you need to reschedule or cancel your booking, please do so at least 48 hours prior to your service to avoid any late fees. You are able to cancel any booking through the app until 8 AM the day of your service. This cancellation policy supports our housekeeping team’s wages and provides stability to our employees.
- Cancelling within 24 hours of your booking will incur a $35 fee.
- Cancelling within 48-24 hours before your booking will incur a $20 fee.
- Cancelling outside of 48 hours prior to your booking will incur no fee.