What won’t my cleaning service cover?

We’re great at what we do, but providing a safe work environment for our housekeepers comes first. To prioritize the health and safety of our staff, we’ll abandon services and notify you if we encounter:

• • blood, feces, vomit, urine, or any other human or animal bodily fluids
  • pests such as fleas, roaches, or bed bugs
  • illicit materials or drug paraphernalia
  • unsecured weapons
  • mold and mildew

Additionally, we will not conduct cleanings in the following areas for any service type:

• • bedroom closets and hall closets
  • outdoor spaces
  • under furniture
  • under or around numerous or fragile personal items
  • areas beyond the reach of a single-step stool including ceiling fans, tops of cabinets and furniture, and out-of-reach appliances

In rare occasions, we may have to cancel or reschedule a clean for an excessively dirty, damaged, or cluttered homes until after clutter/items have been picked up.