About our Move Out Cleanings

Moving is a lot of work, but booking our move-out cleaning can make it a little easier. Ensure all personal items are removed, electricity and water are still available, and we will clean your completely empty apartment after you move. Any items left in your unit that can be carried by hand may be disposed of. We are unable to provide a Classic, Signature, or Premium cleaning in an empty apartment.

Services you wouldn’t normally book with a housekeeper are excluded. For example, we like to leave carpet cleaning, carpet repair, painting, appliance damage, electrical work, mold & mildew remediation, and other specialized work to the appropriate professionals. Our pros are insured for housekeeping & cleaning, so you are covered for the work we do best.

This service only covers interior spaces in completely empty units. Move Out Cleanings include the removal of two bags of trash. Additional trash removal should be purchased as an add-on in increments of in increments of two and four bags. Please contact us via Live Chat or email at service@getspruce.com for details or to add this to your service retroactively.

This service excludes any outstanding maintenance work, which will not be covered by our housekeeping checklist. We leave the following specialized work to the appropriate experts: carpet cleaning, repair work, painting, appliance damage, electrical work, mold & mildew remediation, and any other items not typically booked through a housekeeper.

Refer to our Spruce Move Out Cleaning Checklist to learn more!

Please ensure all personal items are removed and that electricity and water are still available and operational. Please note, units must still be in the resident’s possession for a Move out Cleaning to take place, and we are only able to perform Move Out Cleanings on completely vacant units (emptied of all personal items).

We are not responsible for the removal of any items that will not easily fit within a small trash bag able to be carried out by hand. Any items left in your unit that can be carried by hand may be disposed of by your housekeeper. Spruce is not liable for these items left behind as the unit must be entirely vacant for our move-out cleanings. We are unable to provide a Signature or Premium cleaning in an empty apartment.

Our move-out cleanings have a large booking window because these services take a lot of time for our team and we want to ensure we allocate enough space for other services as well as move-out cleanings.

While requests for arrival times can be made in our notes, we cannot guarantee a specific arrival time. Instead, we ask that the day you book your move-out cleaning is one when your unit will be entirely empty and when your utilities are still on.

In the event that several boxes, bags, or personal items need to be removed, additional charges may apply depending upon the volume and time required.